Autotrader Reviews

Great company to do business with, special mention to Shane who was amazing

From start to finish, Fleet Direct Sales delivered an outstanding service. I absolutely love my new Defender, and Shane made the whole experience smooth, professional, and enjoyable from the very beginning. He went above and beyond to make sure everything was exactly how I wanted it and kept me looked after throughout the process. I couldn’t be happier with the vehicle or the service I received and will definitely be using Fleet Direct Sales again in the future. Highly recommended.

Professional and great communication every step of the way

Shane at Fleet Direct Sales was an absolute pleasure to deal with from start to finish. Professional, friendly, and always quick to communicate, he made the whole process straightforward and stress-free. The level of service was excellent throughout, and I wouldn’t hesitate to recommend Fleet Direct Sales to anyone looking for a reliable and professional experience

10/10

Excellent service, price and delivery with a decent finance option. Recommended.

Helpful and extremely professional company

We purchased an MS-RT Ranger off Fleet Direct Sales. They were super. We wanted the vehicle sign-written along with the bonnet wrapped. Nothing was too much at all. All of this was sorted prior to delivery, and nothing was too much issue. Thank you, I will definitely be back to buy more vehicles from you.

Thank you

Can’t fault the service very professional all ways in touch a long the way to getting your vehicle thank you very much for the service

Excellent for a one stop shop service!

I cannot fault the team at Fleet Direct Sales. We recently replaced a large portion of our fleet of vans. Not only did they sort all our current vans out in part exchange and gave us a very fair price on them, they sorted all the finance. They collected the old vans on the same day as delivering our new vans, so we were not off the road for a day. Highly recommend!!

So easy to deal with and very knowledgeable

Great service, great price, great communication. As it should be done, They made it so easy to buy two vans. 10/10

Smooth and professional service

Very good service, good communication, vehicle delivered as discussed and without any issues. thanks to Shane for ease of transition.

Nice company and people to deal with

Charles was very helpful throughout the sales process. We received the van that we wanted for a good price, very happy, great service!

Tried others but these are top of the league

Fleet Direct Sales are really great, from contacting them up to the delivery can't be smoother than it was. These guys are professionals and I believe the best in the industry

Great people and great responsive service

Friendly team, fast service, and always willing to go above and beyond to help. The whole experience was smooth and hassle free from start to finish, and I couldn’t be happier with both the service and the van. I would 100% recommend Fleet Direct Sales to anyone looking for a new vehicle.

Very professional supply of our new fleet of vans

We recently purchased a fleet of Ford Transit Customs from Fleet Direct Sales and the whole process was outstanding from start to finish. From my very first call with Charles, everything moved incredibly quickly and smoothly. Within just 7 days, the exact vehicles had been sourced, all paperwork completed, payments sorted, and delivery arranged. Charles and the team were professional, reliable, and extremely responsive throughout. Any questions or issues were dealt with quickly and efficiently, making the entire experience completely hassle-free. It’s genuinely one of the fastest and easiest vehicle purchases we’ve made in many years of business. I would highly recommend Charles and the Fleet Direct Sales team to anyone looking for commercial vehicles and first-class service

Company van purchases

We recently purchased two vans from Fleet Direct Sales within a short space of time, and the whole experience was excellent from start to finish. The vans are exactly what we were looking for, and the service was incredibly fast and professional throughout. Despite our company being based in Scotland, the team prepared and delivered both vans extremely quickly with no hassle at all. A big thank you to Shane for all his help - we wouldn’t hesitate to recommend Fleet Direct Sales and will definitely be purchasing more vehicles from them in the future.

Brilliant service!!

I recently purchased a VW Golf from Fleet Direct Sales. Shane was very easy to deal with. The entire process was smooth and stress free. The vehicle was delivered to us at a time that suited us at a weekend.

Fantastic company to deal with

Amazing guys to deal with, the deal they did on my new car and the speed in which everything was sorted was extremely good.

New Pick Up truck

I recently bought a new Ranger Platinum from Fleet Direct Sales. I dealt with Charles who helped make the whole process really straight forward and kept me up to date. I would highly recommend and look forward to further business! Many thanks

Shane was superb and no pressure or stress.

Had a great experience with Shane, he was professional and knowledgeable and answered all my questions.

Great lease deal

We contacted Fleet Direct Sales for guidance on choosing our new lease vehicle, as we weren’t completely sure which direction to go in. Shane was fantastic throughout the whole process. He took the time to really understand our needs, asking plenty of questions about how the vehicle would be used and what we were looking for. Based on that, he provided us with a range of options that perfectly suited our requirements, and ultimately delivered exactly what we wanted. The whole experience was professional, straightforward, and stress-free, and we absolutely love our new business lease vehicle.

So easy to deal with, thanks Charles

Charles was very helpful, and was fast to respond to our queries.

Good helpful company

Excellent company!

Charles was great, very helpful as always and would be happy to recommend

Fantastic service from start to finish. This is now the second vehicle we’ve purchased through Charles, and once again the experience was faultless. He took the time to understand exactly what we were looking for and sourced the perfect vehicle to match our requirements. Within just two weeks, the vehicle had been sourced and delivered, with Charles keeping us updated throughout the entire process. The van arrived early this morning exactly as promised, making the whole purchase smooth, efficient, and stress-free. We would highly recommend Charles and the Fleet Direct Sales team to anyone looking for quality vehicles and excellent customer service. Thank you again!

First time and certainly won’t be the last

Just purchased a new van and I was absolutely amazed at the level of customer service offered by everyone at Fleet Direct Sales. Will never go back to a main dealership again.

Thank you Charlie

We recently purchased a Discovery Commercial from Charles at Fleet Direct Sales. He was super from start to finish. No pushy sales man. Actually listened to what we wanted and delivered. Thank you

Can't recommend high enough

We are repeat customers of Fleet Direct Sales and have received excellent service on every occasion. The whole process has always been smooth, professional, and hassle-free, with delivery included straight to our door each time. The team are reliable, easy to deal with, and always provide a high level of customer service. We would highly recommend Fleet Direct Sales to anyone looking for a great vehicle buying experience.

Quality service again!

Another great experience with Fleet Direct Sales. Great service again

Very personal service from start to finish, no issues at all.

Thanks FDS.Excellent service from start to finish. Charles was professional, efficient and really genuinely helpful. Had my truck in less than 2 weeks. Great communication and reliable. Would highly recommend!

Very good service

Charles helped us with the purchase from our new BMW. We are over the moon with it, and will be recommending Fleet Direct Sales to all our friends

Helped when nobody else could.

Charles from Fleet Direct Sales has been absolutely fantastic. We were let down last minute from another dealership and I called Charles with a very specific van type and colour that I needed asap. He sourced the van within about 10 minutes and has been so patient with us whilst we sorted what we needed to. Highly recommend Charles and Fleet Direct Sales, quick and efficient service. Will be coming back when we get our next fleet!

Always great to deal with these guys

Exceptional service as always from the team at Fleet Direct Sales. One stop shop for all your van needs

Thank you for such a great straightforward process

Thank you once again for the great customer service received. It was an easy purchase. Great communication and especially thank you to Shane.

So easy to deal with

Fleet Direct Sales provided a great service. Very personable and approachable.

Charles was brilliant from start to finish in helping me secure my latest company lease vehicle. The whole process was smooth, professional, and hassle-free. Excellent communication throughout and a real pleasure to deal with. I wouldn’t hesitate to recommend Fleet Direct Sales to anyone looking for outstanding service and great vehicles.

Great company to deal with. They sorted a brand new vehicle for my new company with no issues at all. The whole process was straightforward, professional, and stress-free from start to finish. Couldn’t recommend Fleet Direct Sales highly enough.

I had an excellent experience with Fleet Direct Sales from start to finish. Charles was incredibly helpful throughout the whole process and made everything straightforward and stress-free. The vehicle arrived exactly as described, in immaculate condition and delivered on time. I’m absolutely delighted with my purchase and would highly recommend Fleet Direct Sales to anyone looking for a professional and reliable service.

Fantastic company to deal with. Easy purchase from start to finish. Ordered our vehicle from Charles and got a great price delivered to our door. Will definitely be buying from them again.

Fantastic Service from start to delivery

Great experience dealing with the two Charly & Charlie both very professional and delivered a great service and more importantly the vehicle turned up on time in a new enclosed truck and the driver was brilliant.

Brilliant! Sales team really friendly and invited me down to see what they had in stock and took the time to discuss what exactly I wanted, for a really good price. Plus delivery was spot on. Couldn’t ask for more!

The service provided was very unique in terms of a very personable approach which helps satisfy my particular requirements.

Fantastic service from Charles, he knew every detail about the pick ups and helped me decide which was best for me. Delivered to my door in a matter of days, I will definitely come back! Thank you

These guys were so easy to deal with and everything very simple. Some companies I spoke with just wanted to get a deposit off me without actually telling me whether they had vehicle for me. FDS were completely different and invited me to view what they had available which was great and as soon as I had made my mind up the vehicle was with me very quickly.

I had an outstanding experience purchasing my new pickup truck. The customer service was exceptional from start to finish. The staff were knowledgeable, attentive, and went above and beyond to ensure all my questions were answered and needs met. The entire process was smooth and hassle-free, making it a truly enjoyable buying experience. Highly recommended!